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Bug
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Resolution: Fixed
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Medium
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13
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Severity 3 - Minor
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3
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Issue Summary
When copying a page with 500+ attachments the process will show an error during the process and it will look like it failed.
The copy process finishes successfully in the backend and the copy is created even when an error is received in the UI
- This can be confusing for the customers.
Steps to Reproduce
- Create a copy with 500+ attachments
- Copy the page
- The process takes a lot of time (understandable)
- A generic error is received
Expected Results
The copy process finishes and you are redirected to the Draft of the new page
Actual Results
- The UI shows a generic error during the process and the Copy pop-up window is closed
- It looks like the page was not copied because of the error message and because you were not redirected to the draft of the new copy
- If you refresh the browser, you can see the new draft created in the page tree, and you can publish it manually
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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CONFCLOUD-76868 Error copying a page - Message: "An error occurred. Please try again later."
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- Closed
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