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  1. Confluence Cloud
  2. CONFCLOUD-76631

Editor not loading on some pages when migration to the new collaborative editing service (NCS) fails

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      Issue Summary

      Since the rollout of the new collaborative editing services (NCS), pages are getting migrated, and in some cases, the migration is not successful which is causing the editor to not load properly.

      We are seeing the following error in the network tab when the browser tries to call the following endpoint:

       /ccollab/document/

       

      {
          "code": "PROSEMIRROR_SCHEMA_VALIDATION_ERROR",
          "message": "Prosemirror schema validation failed for node type: doc",
          "meta": "Failed to validate against the Prosemirror schema",
          "status": 400
      } 

      Steps to Reproduce

      1. Visit one of the affected pages
      2. Open edit mode

      Expected Results

      Drafts load fine

      Actual Results

      Drafts are not loading and edit mode is empty

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              c5522313772a Julian (Inactive)
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                Created:
                Updated:
                Resolved: