When copying Confluence Production Data to Sandbox it doesn't copy Site Logo and Favicon

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    • Minor

      Issue Summary

      When copying Confluence Cloud data from Production to Sandbox with Media FIles, the Site Logo and Favicon are not copied.

      Steps to Reproduce

      1. Add a Site Logo and Favicon to your Confluence Cloud Production Site.
      2. Navigate to admin.atlassian.com
      3. Navigate to Products > Sandbox
      4. Create a Confluence Sandbox (if one is not present)
      5. Click on the three dots under "Action" and select "Copy Production Data"
      6. Select "copy data with media files"

      Expected Results

      Confluence data and media files should be copied, including the site logo and favicon.

      According to the following documentation, "Media files (including media attachments, avatars, and logos)" should be copied to Sandbox:

      Actual Results

      The site logo and favicon are not copied to Sandbox.

      Workaround

      After the production data is copied to the Sandbox, one can upload the site logo and favicon again, and they will be present in the Confluence Sandbox.

            Assignee:
            Unassigned
            Reporter:
            Caio Oliveira (Inactive)
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              Created:
              Updated:
              Resolved: