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  1. Confluence Cloud
  2. CONFCLOUD-76420

Export to word fails for pages with high quantity of images

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      Issue Summary

      If a page has a large quantity of images (e.g.: 210 files) or the total size of images is around 40MB or more, attempting to export this page to word might fail if the task takes more 2 minutes or more.

      Steps to Reproduce

      1. Create a new page and insert 210 images include gif file and Make the total attachment size 40MB.
      2. Try to export the page to word

      Expected Results

      The page should be exported

      Actual Results

      It may fail after 2 minutes with a response stats 500 and the following error message:

      Workaround

      At this time, the available workarounds are to:

      • Split the number of attachments into multiple pages.

              Unassigned Unassigned
              a5d57c498007 Takeshi Muramatsu
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                Created:
                Updated: