Attachments on comments are not showing after server to cloud migrations

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    • 21
    • Severity 2 - Major
    • 48

      Issue Summary

      After migration from server to cloud, attachments for comments no longer show previews of their content.  Similar to the below issue where attachments are not shown for pages.

       

      Steps to Reproduce

      1. Migrate from server
      2. Try to view thumbnail of attachment in a comment

      Expected Results

      Attachment is visible in comments.

      Actual Results

      Attachment thumbnail shows as 
      'We couldn't load the file.'
       

      Workarounds

      1. Edit the affected page and change the file display from "Display inline" to "Display thumbnail":

        1. image-2023-08-08-11-41-34-603.png
          7 kB
          Pavani
        2. screenshot-1.png
          36 kB
          Anatolii Kostin [Atlassian]

            Assignee:
            Alex K
            Reporter:
            Pavani
            Votes:
            15 Vote for this issue
            Watchers:
            25 Start watching this issue

              Created:
              Updated:
              Resolved: