Performing Jira Macro Repair will fail with message "Transaction rolled back because it has been marked as rollback-only"

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    • 26
    • Severity 3 - Minor
    • 24

      Issue Summary

      This is reproducible on Cloud: (no)
      However, this issue has occurred multiple times for users migrating to Confluence Cloud via Confluence Cloud Migration Assistant

      Steps to Reproduce

      1. Post Migration, the user attempts to initiate the Jira Macro Repair tool

      Expected Results

      Jira Macro Repair should work when initiated based on the resolution in CONFCLOUD-73050

      Actual Results


      Error observed from Confluence Cloud logs:

      Caused by: org.postgresql.util.PSQLException: ERROR: canceling statement due to statement timeout   Where: while updating tuple (17051,15) in relation \"content\"

      Workaround

      The customer is unable to perform Jira Macro Repair. Contact Atlassian Support for further assistance.

        1. image-2023-06-23-15-34-32-613.png
          image-2023-06-23-15-34-32-613.png
          56 kB

            Assignee:
            Nilay Modi
            Reporter:
            Alfonso S. [Atlassian Support]
            Votes:
            4 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated:
              Resolved: