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  1. Confluence Cloud
  2. CONFCLOUD-75936

Exported PDF shows Chinese font instead of a installed font

XMLWordPrintable

      Issue Summary

      Exported PDF shows Chinese font instead of a installed font

      Steps to Reproduce

      1. Change your Atlassian account language setting to Japanese
      2. Install to Confluence for a font from PDF export language support (for example: meiryo.ttc file)
      3. Create new page and past following word

        誤ったフォントが使用されている
        文字化け / 海 / 底辺直薩

      Expected Results

      Font showing correctly

      Actual Results

      Wrong font exported to PDF

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. meiryo.ttc
          9.09 MB
        2. Expected Results.png
          Expected Results.png
          13 kB
        3. Actual Results.png
          Actual Results.png
          23 kB
        4. image-2024-01-03-18-04-52-143.png
          image-2024-01-03-18-04-52-143.png
          160 kB
        5. Screenshot 2024-01-04 at 10.15.51.png
          Screenshot 2024-01-04 at 10.15.51.png
          311 kB
        6. AtlassianSupport 1.png
          AtlassianSupport 1.png
          447 kB

              hyee@atlassian.com Harry Yee (Inactive)
              6aa6ce5a27d7 K.Kitajima
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                Created:
                Updated:
                Resolved: