Emojis not rendering in custom template when copied from a page

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    • 2
    • Minor

      Issue Summary

      When a Global custom template is created and the emojis are copied from a published page made from a pre-existing template to create this template, random characters are displayed instead of the emoji once the template is viewed in view mode(not in the editor) as shown in the attachment below.

      Steps to Reproduce

      1. Publish a page with a meeting notes template.
      2. Create a Global custom template.
      3. Copy the emojis ( :calendar_spiral:, :goal:, :busts_in_silhouette: ) from the published page to the custom template and publish this custom template.
      4. Check the custom template from view mode in the Global Templates section.

      Expected Results

      The Emoji should be rendered and not random characters.

      Actual Results

      Random characters appear where the emoji should be rendered.

      Workaround

      Replace the Emoji from the Confluence editor toolbar in edit mode.

        1. edit_mode_view_copied_from_page.png
          199 kB
          Jathin SN
        2. view_mode_error.png
          416 kB
          Jathin SN
        3. workaround-add_emojis_from_here.png
          518 kB
          Jathin SN

            Assignee:
            Unassigned
            Reporter:
            Jathin SN (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: