Include the ability to add/insert a "Decision Tree" widget/functionality to a Confluence page.  

Decision trees can greatly streamline complex support articles along with SOPs.  Include the ability to ...

• Specify the initial statement/question to start the process
• Each question/statement can include 1-n paths
• Ability to provide details/explanation for each step selected along the path
• Ability to jump back 1 step from the current location or restart the process