Details
-
Suggestion
-
Resolution: Unresolved
-
None
Description
Summary
In Confluence, when a comment has unsupported content (I.E. macros that cannot be added manually; macros added to them prior to migration from Server to Cloud), the following error message is displayed:
This content cannot be displayed as it was created in a legacy version of Confluence and is unsupported.
This can happen via the following scenarios:
- If we use the Confluence Cloud API to update content and point it toward the ID of a comment, manually adding a macro that is only available in pages.
- If Confluence is migrated from Server, containing macros that cannot be added in comments only in Cloud.
Suggestion
Due to this being a generic message that also avoids the comment's content to be fetched, this is a suggestion to:
- Improve the error message stating that there is unsupported content in the comment and what is the unsupported content.
- Provide a method for the user to get the comment's content.
- Block the API to add a macro that is not supported in comments.