Pages created using templates through Jira automation doesn't load attachments

XMLWordPrintable

    • Severity 3 - Minor

      Issue Summary

      Templates created on the Confluence cloud can have attachments in them. While they work brilliantly when used to create pages manually, we have noted a small issue when the pages are being created using Jira automation.
      Any automation rule that uses a Confluence page template having an attachment to create a page will show the attachment as 'Failed to load'

      Steps to Reproduce

      On Confluence

      • Go to any space- > Space Settings - > Templates
      • Click on Create a template
      • Add a suitable name and add some attachments.
      • Save the template.

      On Jira cloud

      • Go to a select project
      • Go to the project settings-> Automations
      • Create a new rule
      • Add a condition( like When an issue is created)
      • The action for it to be is to create a new page
      • The page will use the template you created above.
      • Name it, save it and activate it.
      • Do an activity that will trigger the automation.

      If the logs say success, go to the space on Confluence to check the page.

      Expected Results

      The attachments should have been available

      Actual Results

      They failed to load

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Bharath Kumar
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: