Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-74741

Uploading a custom emoji does not have it displayed immediately

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      Issue Summary

      Upon uploading a custom emoji to Confluence, a greyed-out image is displayed instead of the content:

      Steps to Reproduce

      1. Make sure that users can upload custom emojis by accessing the Emojis part of the instance's administration.
      2. Go back to Confluence and edit an existing page.
      3. Tap the Emoji (smiley face) from the editor's toolbar and select Add your own emoji
      4. Upload a file (JPG, PNG, GIF) and tap Open to make it become an emoji.

      Expected Results

      Under the Your Uploads or All uploads part in the list of emojis, the newly added emoji should be displayed.

      Actual Results

      A greyed-out placeholder is displayed. From the browser's console, a 404 is observed:

      Request URL: https://api.media.atlassian.com/file/<FILE-ID>/image?collection=emoji-site-<FILE-ID>&width=86&height=64&max-age=<HASH>
      Request Method: GET
      Status Code: 404 
      

      Workaround

      Wait a few hours to have the emoji displayed.

              ef028afaef3f xtan
              gdecampos Giuliano C.
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                Created:
                Updated:
                Resolved: