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  1. Confluence Cloud
  2. CONFCLOUD-74727

Draft space id points to the wrong space, causing "archiving queue is full" error

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      Issue Summary

      Unable to unarchive a page with following error message

      The archiving queue is full
      Your team is archiving a large number of pages.Try again later, after the queue has time to clear.

      After looking into customer instances, we see that this is because we are attempting to restore archived pages with drafts that are pointing to the wrong space, causing an error: 

      Can't add a parent from another space.

      Not only should archived pages not have child draft pages, it should also be trying to restore to the same space.

      Steps to Reproduce

      1. Create a new space called "Archive Space 1".
      2. Create a new page called "Parent Page" at the root within "Archive Space 1".
      3. Create a new page called "Child Page" as a child of "Parent Page".
      4. Start editing "Child Page", put "Draft content" as the content of the page. Close the editor without publishing. This creates a draft on the "Child Page".
      5. Archive the "Child Page".
      6. Create a new space called "Archive Space 2".
      7. Move the "Parent Page" to "Archive Space 2".
      8. Try to unarchive the "Child Page".

      Expected Results

      Enable to unarchive a page

      Actual Results

      Unable to unarchive a page with the error massage

      Error on console:

      react-dom.production.min.js:209 Error: Timed out while polling server for status of page archival process
      

      Workaround

      It needs to update DB to fix by Atlassian support

      Potential UI workaround:

      1. Restore/unarchive the child page to "No parent" instead of a parent in the space. This should allow unarchival to take place.
      2. Resolve the draft status of the restored page by either publishing the changes or reverting to last published version.
      3. The page can now be moved to the desired spot in the page tree.

              Unassigned Unassigned
              6aa6ce5a27d7 K.Kitajima
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                Created:
                Updated:
                Resolved: