Unable to preview/view PDF when files are encrypted.

XMLWordPrintable

    • 1
    • Severity 3 - Minor

      Issue Summary

      Currently, if a PDF file is encrypted( or applied permissions to PDF files to prevent copying, changing, or printing), these files cannot be previewed/viewed in Confluence Cloud.

      Steps to Reproduce

      1. Step 1: Attach an encrypted PDF file using the Attachments macro.
      2. Step 2: Select Preview/View.

      Expected Results

      The PDF file should be viewable.

      Actual Results

      The PDF file is blank(white screen) without any content and we can still select, and copy content.

      Additional Request:
      Please remove Preview or View from the attachments macro as both do the same job without any difference.

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Dhanush
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: