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  1. Confluence Cloud
  2. CONFCLOUD-74657

Inline comment pop-up loads misaligned when loading page through Comment Link

      Issue Summary

      When clicking on a Confluence link that takes you to an in-line comment (e.g ?focusedCommentId=<Comment ID>) the highlighted text and the inline comment do not align up correctly.

      This happens when the inline comment is made below several elements that may take longer time to load, such as the following. The more items exist, the bigger the misalignment.

      • Diagrams (added via third party apps)
      • Images
      • Excerpt include macros containing images
      • Jira issue filters

      Steps to Reproduce

      1. Create a page
      2. Add content, but most importantly include macros such as "Excerpt include", or any other macro that includes images, diagrams, or anything that may take some time to load
      3. Make an inline comment on a piece of text placed below the macros
      4. Copy the inline comment link
      5. Open the page using the inline comment link

      Expected Results

      Inline comment is loaded and pop-up remains aligned with text

      Actual Results

      Inline comment loads as expected initially, however, as soon as the other elements are rendered, the inline comment pop-up is moved up and becomes misaligned with the highlighted text

      Workaround

      There are no existing workarounds at the moment.

            [CONFCLOUD-74657] Inline comment pop-up loads misaligned when loading page through Comment Link

            Atlassian Update - October 2, 2024

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - October 2, 2024 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

              Unassigned Unassigned
              lhubert@atlassian.com Leonardo H
              Affected customers:
              2 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: