Issue Summary

In instances that have the new PDF export experience enabled with IP allowlisting enabled, when exporting any page in Confluence as a PDF the file shows the following message

There was a problem accessing this content. Check your network connection and try again, or contact your administrator for help.

Steps to Reproduce

1. Access any page you would like to export
2. Go to More actions > Export > Export to PDF
3. Download the page and check the file content

Expected Results

The page which was exported should be shown in the downloaded file.

Actual Results

The following message is displayed:

There was a problem accessing this content. Check your network connection and try again, or contact your administrator for help.

Workaround

Contact Atlassian Support to disable the new PDF experience.