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Type:
Bug
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Resolution: Cannot Reproduce
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Priority:
Low
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Component/s: Page - Import
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1
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Minor
Issue Summary
There are two ways to import a Docx file into Confluence
- Creating a new page and then selecting the Import in the right panel (Word document (.docx) does not work
- Selecting the Import from “More actions” → Advanced details → Import Word Document works fine
Observations indicate that some documents which were successful via the second method are failing for the first method.
Steps to Reproduce
Create a new page and then select the Import in the right panel (Word document (.docx) does not work
Expected Results
Should have been successful
Actual Results
Error is thrown after a little progress
Spunk logs indicated the below:
message: Error computing conversion resources; Error converting ADF to storage format
class: [ [-]
com.atlassian.confluence.api.service.exceptions.BadRequestException
com.atlassian.confluence.content.render.xhtml.XhtmlException
com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException
]
stack: com.atlassian.confluence.api.service.exceptions.BadRequestException: Error converting ADF to storage format
Caused by: com.atlassian.confluence.content.render.xhtml.XhtmlException: com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException: Unrecognized field "text" (class com.atlassian.confluence.content.render.xhtml.atlassiandocformat.adf.model.TerminalNode), not marked as ignorable (2 known properties: "type", "attrs"]) at [Source: (String)"{"type":"doc","version":1,"content":[{"type":"heading","attrs":{"level":1},"content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"_Hlk38384082"}},"macroMetadata":{"schemaVersion":{"value":"1"},"title":"Anchor"}}}},{"type":"text","text":"NUTZUNG VON CITRIX AUF iPHONE/iPAD"}]},{"type":"paragraph","content":[]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragrap"[truncated 21995 chars]; line: 1, column: 3491] (through reference chain: com.atlassian.confluence.content.render.xhtml.atlassiandocformat.adf.model.Document["content"]->java.util.ArrayList[8]->com.atlassian.confluence.content.render.xhtml.atlassiandocformat.adf.model.ContentNode["content"]->java.util.ArrayList[23]->com.atlassian.confluence.content.render.xhtml.atlassiandocformat.adf.model.TerminalNode["text"]) com.atlassian.confluence.content.render.xhtml.atlassiandocformat.ADFToStorageXhtmlTransformer.convert(ADFToStorageXhtmlTransformer.java:107) com.atlassian.confluence.content.render.xhtml.DefaultFormatConverter.convertAtlasDocFormatToStorageFormat(DefaultFormatConverter.java:251) ... 358 more Caused by: com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException: Unrecognized field "text" (class com.atlassian.confluence.content.render.xhtml.atlassiandocformat.adf.model.TerminalNode), not marked as ignorable (2 known properties: "type", "attrs"]) at [Source: (String)"{"type":"doc","version":1,"content":[{"type":"heading","attrs":{"level":1},"content":[{"type":"inlineExtension","attrs":
Workaround
- Open an existing empty page.
- Select the Import from “More actions” → Advanced details → Import Word
