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  1. Atlassian Cloud
  2. CLOUD-11507

Unable to delete attachments added with "attachment" Macro

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    Description

      Issue Summary

      Unable to delete attachments added with "attachment" Macro

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Create a Page in Confluence.
      2. Add "attachments macro"
      3. Publish the Page
      4. Browse and add any attachment file
      5. Try deleting the attachment file and it fails.

      Expected Results

      The attachment files should be deleted without any error

      Actual Results

      Deleting attachments from "attachment list" on a page throws error:

      your session has expired. You may need to re-submit the form or reload the page.

      Workaround

      Delete the attachment directly from the Attachment menu on the page

      To delete a file that is attached to a page:

      1. Open the page in Confluence Cloud.
      2. Select ... to open the more options menu, then select Attachments.
      3. Select Delete next to the attachment you want to delete.
      4. Select OK to confirm.

      If you don’t see the Delete button in Step 3, you probably don’t have the permissions needed to delete attachments from a page. Contact a space administrator to request this permission (you can find a list of space administrators at the bottom of the page in Space Settings > Manage space > Space details).

      Space Administrator permission to delete a specific version of a file

      To delete a specific version of a file:

      1. Open the page in Confluence Cloud.
      2. Select ... to open the more options menu, then select Attachments.
      3. Select the expand arrow () to the left of the attachment’s name to see a list of all available versions of the attachment.
      4. Select Delete next to the version you want to delete.
      5. Select OK to confirm.

      Space administrators can restore files from the trash, but when a specific version is deleted, it cannot be restored.

      Attachments

        1. main recording BUG.mov
          29.97 MB
        2. message1.json
          6 kB
        3. message2.json
          8 kB
        4. message3.json
          13 kB
        5. message4.json
          1 kB
        6. message5.json
          16 kB
        7. Screenshot 2022-07-04 at 7.21.25 PM.png
          Screenshot 2022-07-04 at 7.21.25 PM.png
          1.18 MB

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              aknight@atlassian.com Alex K
              9950692ac0f8 Dolly
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              Dates

                Created:
                Updated:
                Resolved: