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  1. Confluence Cloud
  2. CONFCLOUD-73970

An error occurs when closing the edit page on Confluence Cloud

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Low Low
    • Page - Content

      Issue Summary

      An error occurs when closing the edit page on certain pages on Confluence Cloud.

      This is reproducible on Data Center:  yes

      Steps to Reproduce

       Steps to reproduce:
      1. Open the page this error occurs.
      2. Open the edit page by clicking the pencil icon.
      3. Click the Close button without editing the page.
        The error is shown.
          "Your request could not be processed because a required security token was not present in the request"

      Expected Results

      Able to edit pages without errors.

      Actual Results

      Error message shown above.

      "Your request could not be processed because a required security token was not present in the request"

      Workaround

      A workaround will be added here when available

            [CONFCLOUD-73970] An error occurs when closing the edit page on Confluence Cloud

            Kateryna Barmina added a comment -

            Hi everyone,

            This is Kateryna from the Confluence team. Thank you for previously raising this bug and bringing it to our attention.
            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.
            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know by posting a comment and we will review.
            Thank you again for providing valuable feedback to our team!

            Best,
            Kateryna

            Kateryna Barmina added a comment - Hi everyone, This is Kateryna from the Confluence team. Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know by posting a comment and we will review. Thank you again for providing valuable feedback to our team! Best, Kateryna

            Kateryna Barmina added a comment -

            Hi 65fbe50fb211 and everyone,

            This is Kateryna from the Confluence team. Thank you for raising this bug and bringing it to our attention. After our investigation into this issue, we weren’t able to reproduce this issue within our instances. We would like to get to the root cause of what you’re experiencing. Could you provide the page where this issue reproduces to help us narrow down this case?

            We will keep this issue open for another 14 days, but if we don’t hear back by then we will need to close this out to focus on our upcoming roadmap for all Confluence users.

            Best,

            Kateryna

            Kateryna Barmina added a comment - Hi 65fbe50fb211 and everyone, This is Kateryna from the Confluence team. Thank you for raising this bug and bringing it to our attention. After our investigation into this issue, we weren’t able to reproduce this issue within our instances. We would like to get to the root cause of what you’re experiencing. Could you provide the page where this issue reproduces to help us narrow down this case? We will keep this issue open for another 14 days, but if we don’t hear back by then we will need to close this out to focus on our upcoming roadmap for all Confluence users. Best, Kateryna

              Unassigned Unassigned
              65fbe50fb211 Charneet Sodhi (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: