Zapier Confluence integration times out with 403 error

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    • 5
    • Severity 2 - Major
    • 3

      Issue Summary

      Zapier Confluence integration times out with 403 error when triggering the event

      This is reproducible on Data Center: n/a

      Steps to Reproduce

      Customer is using Zapier app integration with Confluence (not an app from Marketplace): https://zapier.com/apps/confluence-cloud/integrations

      1. Zapier sends user an email with "Trigger partner failure: Response with status code 403".
      2. User clicks "Fix My Zap".
      3. User sees the error: you need to connect a confluence account.
      4. User connects his account. The Zap runs. And then Zapier disconnects from Confluence hours/days later.

      Expected Results

      Connect cap without any error to trigger the event

      Actual Results

      Throws 403 timeout error

      Other Notes

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Pavani
            Votes:
            14 Vote for this issue
            Watchers:
            31 Start watching this issue

              Created:
              Updated:
              Resolved: