Details
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Bug
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Resolution: Fixed
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Medium
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5
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Severity 3 - Minor
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1
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Description
Issue Summary
Unable to rename the space name
Steps to Reproduce
go to any space -> Space settings -> Manage space -> space details -> edit space details and I try to change space name
Expected Results
Space name should be renamed
Actual Results
Message:
This Confluence installation is not licensed for additional users
You have exceeded the maximum number of users for your license. You will still be able to view content, but in order to create or edit content, you must reduce the number of active users in the installation.
There are two ways to reduce the number of active users:
- Disable users
- Delete users
To disable or delete a user, visit the Users page then search for their name. After following the appropriate link you can choose the 'Remove' or 'Disable' option.
Workaround
Check for the number of Managed users to the Users who have the product access from User management. Check if the manage users count is more than the billing user count. If yes, please review the users from managed account and make sure it is less than the billing user count. This issue is seen for annual licenses.