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  1. Confluence Cloud
  2. CONFCLOUD-73516

Email notification from Confluence does not render images

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    Description

      Summary

      When user edits a Confluence page or adds a comment the notification that is sent out with "What's changed" / "New Comment" doesn't properly render the images in the email client (e.g Gmail).

      Customer Impact

      Not being able to see what images have been added/changed from the email notification received.

      Steps to Reproduce

      1. Update a Confluence page with an image (add or remove)
      2. Check the Confluence email notification

      Expected Results

      Email Notification contains images that were added / removed

      Actual Results

      Email Notification doesn't contain the image added / removed

      Workaround

      A) To review the images that changed navigate to the page and use the page history to compare.

      OR

      B) Copy the broken image URL and extract the image path that points directly to the media file (link is after the #)

      https://ci3.googleusercontent.com/proxy/[hash]#[https://link_to_confluence_file]
      

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            Unassigned Unassigned
            pferreira@atlassian.com Paulo F.
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            Dates

              Created:
              Updated:
              Resolved: