Summary

When instances have deprecated apps installed, if users try to create spaces, the following error message is displayed and the creation modal keeps spinning:

We can't create that blueprint right now.  

From the browser's console, the following error is displayed:

{"errorCode":500,"errorType":"UNKNOWN","errorMessage":"Transaction rolled back because it has been marked as rollback-only"}

Suggestion

Although the space gets created, no home page is configured nor there is a confirmation that it has worked.

In the end, this issue is caused by deprecated apps installed in which cannot have their users added to existing space permissions. Specifically:

• Any.do for Confluence
• Atlassian Cards for Confluence.
• Confluence Property Tool
• Confluence universal importer

This is a suggestion to improve the error message to confirm that certain apps must be uninstalled in order to be able to create spaces. For example:

You have deprecated apps that are impacting the space's creation. To be able to create a space, make sure to uninstall the following apps:

• Any.do for Confluence
• Atlassian Cards for Confluence.
• Confluence Property Tool
• Confluence universal importer