Details
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Suggestion
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Resolution: Won't Fix
Description
Problem Definition
Confluence Cloud currently does not track or restrict specific terms that an organization might want to avoid, such as curse words or culturally inappropriate language.
A few examples: "Whitelist/Blacklist", "Master/Slave", "Blackout", "Man Hours" etc.
Suggested Solution
Implement a new Feature to better control the usage of specific terms and suggest alternatives:
- Create a list of terms to be watched
- Provide a field for alternative terms to be suggested (Eg.: "Whitelist" can be changed to "Allowlist" instead)
- Automatically scan new content (create and update) for the listed terms (from Pages, Blog Posts, Questions, Calendar Events etc)
- Add Inline comments on top of the listed terms providing alternatives (Eg.: highlight a new "Whitelist" entry and add an Inline comment mentioning "Please consider using 'Allowlist' instead")
- Create a Job to scan existing content and search for the listed terms
- Provide a structured report based on the scanned results with metadata (Eg.: term used, number of times it is used, content where the term appears, link to the content, etc.)
- Create a banned terms list and avoid content to be saved if it contains any of those.
Workaround
1. Utilize third-party Apps / Plugins such as Datastorm Content Guard by Datastorm.
Attachments
Issue Links
- relates to
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CONFCLOUD-6769 Add capabilities to allow the proactive identification of offensive or inappropriate content
- Closed
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CONFCLOUD-25652 Profanity Filter
- Closed
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CONFSERVER-67984 Better control for specific terms
- Gathering Interest
- mentioned in
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