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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Migrations - Site - Export, Migrations - Space - Import
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3
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Minor
Issue Summary
When importing a Calendar into Confluence Cloud, if the calendar contains Jira events from another Cloud instance, linked by application link, these events won't load with a message "Unable to load events of xxxxx: java.lang.RuntimeException: com.atlassian.applinks.api.CredentialsRequiredException: You do not have an authorized access token for the remote resource."
Steps to Reproduce
- Create an Application Link to the other Cloud instance.
- Import a .ics calendar in Confluence.
- Events from another Jira instance will not load.
Expected Results
A modal should open to allow read and write from the destination site.
Actual Results
This modal does not appear and the following error occurs:
These logs are found in the backend of the Cloud instance, as a WARN.
java.util.concurrent.CompletionException: com.atlassian.vcache.ExternalCacheException: Failed due to UNCLASSIFIED_FAILURE java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:2 java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java: java.util.concurrent.CompletableFuture.biApply(CompletableFuture.java:1095) java.util.concurrent.CompletableFuture.biApplyStage(CompletableFuture.java:1120) java.util.concurrent.CompletableFuture.thenCombine(CompletableFuture.java:2025) java.util.concurrent.CompletableFuture.thenCombine(CompletableFuture.java:110) com.atlassian.confluence.extra.calendar3.util.ComplexKeyedExternalCache.get(ComplexKeyedExternalCache.java:181) com.atlassian.confluence.extra.calendar3.calendarstore.CalendarDataStoreCachingDecorator.getCachedSubCalendarContent(CalendarDataStoreCachingDecorator.jav com.atlassian.confluence.extra.calendar3.calendarstore.CalendarDataStoreCachingDecorator.getSubCalendarContent(CalendarDataStoreCachingDecorator.java:217) com.atlassian.confluence.extra.calendar3.calendarstore.ChildJiraSubCalendarDataStoreCachingDecorator.getSubCalendarContent(ChildJiraSubCalendarDataStoreCachingDecorator.java:62) com.atlassian.confluence.extra.calendar3.calendarstore.ChildJiraSubCalendarDataStoreCachingDecorator.getSubCalendarContent(ChildJiraSubCalendarDataStoreCachingDecorator.java:27) com.atlassian.confluence.extra.calendar3.calendarstore.CalendarDataStoreCachingDecorator.findEvents(CalendarDataStoreCachingDecorator.java:501) com.atlassian.confluence.extra.calendar3.calendarstore.CalendarDataStoreCachingDecorator.getEvents(CalendarDataStoreCachingDecorator.java:467) ...... Caused by: com.atlassian.vcache.ExternalCacheException: Failed due to UNCLASSIFIED_FAILURE com.atlassian.vcache.internal.memcached.MemcachedUtils.mapException(MemcachedUtils.java:90) com.atlassian.vcache.internal.memcached.MemcachedStableReadExternalCache.mapException(MemcachedStableReadExternalCache.java:176) com.atlassian.vcache.internal.core.service.AbstractExternalCache.perform(AbstractExternalCache.java:99) com.atlassian.vcache.internal.core.service.AbstractExternalCache.perform(AbstractExternalCache.java:74) com.atlassian.vcache.internal.core.service.AbstractStableReadExternalCache.get(AbstractStableReadExternalCache.java:1 ...... Caused by: java.lang.RuntimeException: com.atlassian.applinks.api.CredentialsRequiredException: You do not have an authorized access token for the remote resource. com.google.common.base.Throwables.propagate(Throwables.java:160) com.atlassian.confluence.util.ThrowableFunctions.lambda$uncheckSupplier$3(ThrowableFunctions.java:132) com.atlassian.confluence.extra.calendar3.calendarstore.CalendarDataStoreCachingDecorator.lambda$getCachedSubCalendarContent$4(CalendarDataStoreCachingDecorator.java:261) ...... Caused by: com.atlassian.applinks.api.CredentialsRequiredException: You do not have an authorized access token for the remote resource. com.atlassian.applinks.oauth.auth.ThreeLeggedOAuthRequestFactoryImpl.retrieveConsumerToken(ThreeLeggedOAuthRequestFactoryImpl.java:168) com.atlassian.applinks.oauth.auth.ThreeLeggedOAuthRequestFactoryImpl.createRequest(ThreeLeggedOAuthRequestFactoryImpl.java:119) com.atlassian.applinks.core.auth.ApplicationLinkRequestFactoryFactoryImpl$AbsoluteURLRequestFactory.createRequest(ApplicationLinkRequestFactoryFactoryImpl.java:185) .....
Exception encountered when retrieving value with a supplier in com.atlassian.confluence.extra.calendar3.calendarstore.generic.AgileSprintsSubCalendarDataStore_subcalendar-data for key XXXXXXXX:jira://XXXXX?projectKey=xxx&dateFieldName=sprint:rangedate:1572566400000-1584057600000
Workaround
On a page of Confluence, click on the Jira issue macro, select the instance connected via application link and click to Login & Approve. After approving the access it should load the events normally.
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