Issue Summary

When creating a new page in Confluence, we have the option to import an external .docx file. This feature doesn't work neither when adding a file nor when integrating it with Google Docs.

Steps to Reproduce

1. Create a new page in Confluence.
2. On the site bar, click on Import.
3. Choose a Word/Google doc file.

Expected Results

The Word file should be converted into a Confluence page.

Actual Results

The import fails with the following error message:

This file can't be imported
We ran into issues because the file may the wrong type, password protected, or read-only.

Workaround

Users can either import Word files by visiting an existing page and clicking on More actions (...) > Advanced details > Import word document

OR

simply copy and paste the content from the Word doc.