Exporting page to PDF via incognito mode throws a misleading error - "Your session has expired"

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    • 3
    • Severity 3 - Minor

      Issue Summary

      A misleading error "Your session has expired" is showing when exporting the page to PDF by visiting the page URL directly. Even though this error is shown, the export is completed successfully.

      Steps to Reproduce

      1. Open incognito mode in Chrome
      2. Paste the page direct URL in the address bar
      3. Proceed to login via id.atlassian.com
      4. Once logged in, try to create a PDF page export

      The issue can also be reproduced by opening a new Safari session and following the same steps defined above.

      Expected Results

      If PDF export is successful no error message is shown.

      Actual Results

      Even though PDF export completes successfully, the user is shown the error message - "Your session has expired".

      Workaround

      No workaround is required as error message is misleading and doesn't affect anything.

       

            Assignee:
            Unassigned
            Reporter:
            Amin A.
            Votes:
            4 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: