Issue Summary

If a page has a large quantity of images (e.g.: 120 files) or the total size of images is around 20MB or more, attempting to export this page to word might fail if the task takes more 3 minutes or more.

Steps to Reproduce

1. Create a new page and insert 120 images with 300KB or more.
2. Try to export the page to word

Expected Results

The page should be exported

Actual Results

It may fail after 3 minutes with a response stats 500 and the following error message:

Page unavailable

Please check Atlassian Status for any known issues.
If your page hasn't appeared again in 5-10 minutes, please contact our support team.
Atlassian Status   Contact support

Workaround

At this time, the available workarounds are to:

• Try again, since this bug is intermittent, the task may succeed.
• Split the number of attachments into multiple pages.