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  1. Confluence Cloud
  2. CONFCLOUD-72479

Tapping "Refresh" on a calendar with "Jira Issue Dates" events will not trigger changes

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      Status Update: June 2022

      My name is Sheerine and I'm a Product Manager on the Confluence team. Thank you for the feedback and continued discussions on this ticket. The fix for this ticket is now released and ready for use.

       

      Thank you!

       

      Issue Summary

      By default, Team Calendars offers the ability to integrate it with Jira so event types like "Jira Issue Dates" can be used to be automatically included into a day of the calendar.

      Since this integration has a lag to update the events, to make the events appear immediately, there is a Refresh button from the calendar options. However, this button is not refreshing the events/Issues created from Jira.

      Steps to Reproduce

      1. Create a few issues in Jira that will have date values like the "Due Date" one.
      2. In Team calendars, create a new calendar and select the Jira Issue Dates type.
      3. Add a JQL, project, or a saved filter to reflect the created issues as indicated in the article to add Jira events.
      4. Confirm the dates to show and range from the event configurations and tap Save
      5. Observe that the events are displayed based on the Jira information. Now, create a new issue with a due date that should make it to be displayed in the calendar.
      6. As it will not be reflected immediately, go to the calendar configuration (ellipsis button at the right side of the calendar's name) and tap Refresh

      Expected Results

      The new Jira events should be displayed.

      Actual Results

      Nothing happens as if the "Refresh" functionality had no effect.

      Workaround

      Edit the calendar and save the configuration again:

      1. On the sidebar, tap the ellipsis button at the top right of the calendar's name and select the Edit option:
      2. tap Save to make the new events to be displayed immediately.

        1. edit.png
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          Giuliano C.
        2. save.png
          61 kB
          Giuliano C.

              azelenko Avinoam
              gdecampos Giuliano C.
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                Created:
                Updated:
                Resolved: