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  1. Confluence Cloud
  2. CONFCLOUD-72432

Improve the error message for users without Jira permissions when viewing/editing gadgets

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      Summary

      When a site has both Confluence and Jira, users can benefit from the integration between Jira and Confluence so gadgets could be used to display Jira information in pages.

      When the site has only Jira and Confluence (not Jira Service Management included), if a user does not have product access for Jira, upon viewing the gadgets and their configuration, the following message will be displayed:

      {"message":"ASAP token from issues 'micros-group/confluence' requested subject impersonation as 'aaid:<AAID here>', but no corresponding user account could be found","status-code":403} 
      

      Suggestion

      Although the 403 matches with a forbidden message, having a message that states that the user must have Jira permissions to view or edit the gadget would help administrators understanding the next course of action.

      This is a suggestion to improve the message to state that the user must have Jira product access to be able to view and edit the gadgets.

              Unassigned Unassigned
              gdecampos Giuliano C.
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                Created:
                Updated:
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