Details
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Suggestion
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Resolution: Won't Fix
Description
Summary
Currently, there is no way for Admin to get information about JSM usage on confluence.
Admin would like to get the following information on confluence:
- what are the search patterns?
- Deep dive in search results, which articles were accessed through search vs browse vs through ticket (from JSM)/direct link
- article rating results (thumbs up/down) report
- article views (solved through analytics)