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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Migrations - Site - Cloud to Data Center Migration
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8
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Major
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3
Issue Summary
The issue happens after restoring a backup file from Confluence Cloud into Confluence Server or Data Center.
It seems that after the implementation of the new editor in Confluence Cloud the note macro has been replaced by the note panel macro and that macro has a different code than the one from Server versions and because of that, the macro is not being restored correctly.
Steps to Reproduce
- Create a Page within Confluence Cloud.
- Add a note macro with any content on it.
- Create an export file of the instance by going to
> Backup Manager - Select the option "Create backup for server".
- Restore that file in a Confluence Server/Datacenter instance by following the steps at Migrate from Confluence Cloud to Server.
Expected Results
The note panel macro from Confluence Cloud should be converted to a note macro in Confluence Server/Data Center.
Actual Results
The macro is restored in the Confluence Instance but not in the same way that it was set in Cloud as we can see in the image below:

If we check the differences in the storage format from both Cloud and Server it's possible to see that the code is different.
Here are the differences between the macros in both versions:
- Macro created by Confluence Cloud:
<p> <br/> </p> <p>note</p> <p> <strong>Documentation</strong> </p> <ul> <li> <p> <a href="https://support.atlassian.com/confluence-cloud/docs/migrate-from-confluence-cloud-to-server/#MigratefromConfluenceCloudtoServer-Step3-ExportyourConfluenceCloudSite">Sample Link</a> </p> </li> </ul> <div class="panel conf-macro output-block" style="background-color: rgb(234,230,255);border-color: rgb(153,141,217);border-width: 1.0px;"> <div class="panelContent" style="background-color: rgb(234,230,255);"> <p> <strong>Documentation</strong> </p> <ul> <li> <p> <a class="external-link" href="https://support.atlassian.com/confluence-cloud/docs/migrate-from-confluence-cloud-to-server/#MigratefromConfluenceCloudtoServer-Step3-ExportyourConfluenceCloudSite" rel="nofollow">Sample Link</a> </p> </li> </ul> </div> </div> <p> <br/> </p>
- Macro created by Confluence Server:
<p class="auto-cursor-target"> <br/> </p> <ac:structured-macro ac:macro-id="8e7b4ac7-c329-44df-a57e-9ba76d07b71b" ac:name="note" ac:schema-version="1"> <ac:parameter ac:name="title">Documentation</ac:parameter> <ac:rich-text-body> <ul> <li> <a href="https://support.atlassian.com/confluence-cloud/docs/migrate-from-confluence-cloud-to-server/#MigratefromConfluenceCloudtoServer-Step3-ExportyourConfluenceCloudSite">Sample Link</a> </li> </ul> </ac:rich-text-body> </ac:structured-macro> <p> <br/> </p> <p> <br/> </p> <p> <br/> </p>
Workaround
Currently, there is no known workaround for this behavior.
- mentioned in
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