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  1. Confluence Cloud
  2. CONFCLOUD-72215

Page content is not updated when creating Jira issue via highlighted text menu popup

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    Description

      Issue Summary

      When trying to create a Jira issue via highlighted text menu popup (inline comment), Jira issue is created but page is not updated with details of this Jira issue.

      Steps to Reproduce

      1. Create a new Confluence page
      2. Add some text to the page and publish
      3. Use inline comment feature to create a new Jira issue

      Expected Results

      • Jira issue is created
      • Confluence page is updated with details of this Jira issue (Jira issue macro is added to the page)

      Actual Results

      • Jira issue is created
      • Confluence page is NOT updated with details of this Jira issue

      The below exception is thrown in the console log:

      Request URL: https://xxxyyyzzz.atlassian.net/wiki/rest/highlighting/1.0/insert-storage-fragment
      Request Method: POST
      Status Code: 409 

      Workaround

      If you try to create another Jira issue on the same page - it works as expected: Jira issue is created AND it is added to the Confluence page as well

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            Unassigned Unassigned
            vlogvinenko Vasi
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            Dates

              Created:
              Updated:
              Resolved: