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  1. Confluence Cloud
  2. CONFCLOUD-71970

Smart Links does not embed files for Microsoft OneDrive/SharePoint Links

      Atlassian Update - 08 June 2022

      Hi everyone! We're happy to announce that we have deployed the following fixes for OneDrive and Sharepoint links:

      1. We now support smart links for links shared via "Share with people with existing access” and "Share with specific people"
      2. We now support embeds for PDF and CSV links

      Andre | Product Manager, Linking Platform

      Issue Summary

      As part of some changes, Microsoft OneDrive for Business macro is being deprecated and the links inserted on the macro will be converted to Smart Links.

      However, the Smart Links for Microsoft sharepoint links are not working with the embedded option, only shows the Smart Link card on the fabric editor.

      Steps to Reproduce

      1. Create a new page in fabric editor
      2. Generate a sharepoint link with the share option (dont try with direct links)
      3. Open the macro Microsoft OneDrive for Business and insert the link on the field URL
      4. Save the macro
      5. Check the behavior on the page

      Expected Results

      The Smart Link would embed the file, on a similar way it used to work on the Microsoft OneDrive for Business macro.

      Actual Results

      There is no embedded option for the Smart Links.

      Workaround

      If there is the legacy editor available on the site, try inserting the macro on the page. This should allow the embedded view of the macro.

            [CONFCLOUD-71970] Smart Links does not embed files for Microsoft OneDrive/SharePoint Links

            Andre - This is a great improvement.  Please elaborate on "now support embeds".   I assume this means an preview, but I've found not obvious way to achieve this with the Sharepoint link.

             

            Steve Grupinski added a comment - Andre - This is a great improvement.  Please elaborate on "now support embeds".   I assume this means an preview, but I've found not obvious way to achieve this with the Sharepoint link.  

            we are also waiting for this feature - opened a supportTicket for this in February...
            We hope, that Atlassian will fix this very soon!

            Ralf Scheller added a comment - we are also waiting for this feature - opened a supportTicket for this in February... We hope, that Atlassian will fix this very soon!

            Thanks pferreira@atlassian.com, I have already done so: JST-740619.

            Ivan Shtanichev added a comment - Thanks pferreira@atlassian.com , I have already done so: JST-740619 .

            Paulo F. added a comment -

            Hi 14a97a75c29d please raise a support request via support.atlassian.com/contact with your site details and we'll get an engineer to review the details of your situation regarding the OneDrive macro.

            Paulo F. added a comment - Hi 14a97a75c29d please raise a support request via support.atlassian.com/contact with your site details and we'll get an engineer to review the details of your situation regarding the OneDrive macro.

            Hi vsutrave, please can you reopen this bug, as the issue still manifests. Embedding a OneDrive for Business/ SharePoint link in a Confluence page is clearly still not working, no matter what links I try, share/direct the result is same Confluence is not converting to smart-link or offering any kind of embed option and from the comments it certainly looks like I am not the only one.

            It seems that Atlassian have prematurely disabled the app/macro named 'Microsoft OneDrive for Business for Confluence', which used to embed files for Microsoft OneDrive/SharePoint Links, with intent on replacing it with automatic smart-links based on OneDrive for Business/ SharePoint links, but this substitute functionality is still not working and we are now left with no way of embedding OneDrive for Business/ SharePoint.

            I must say I am very disappointed at the way the transition from the use of app/macro to smart-links has been handled, firstly because the app/macro functionality was clearly disabled prematurely, hence the existence of this bug, but even after that the way this bug has been handled, having been raised nearly 1 year ago and recently resolved by you on 23/Mar/2022 and still not fixed per comments by others. And to add to that the old defunct app 'Microsoft OneDrive for Business for Confluence' has not even been deprecated properly, it remains in our site in unusable state.

            Ivan Shtanichev added a comment - Hi vsutrave , please can you reopen this bug, as the issue still manifests. Embedding a OneDrive for Business/ SharePoint link in a Confluence page is clearly still not working, no matter what links I try, share/direct the result is same Confluence is not converting to smart-link or offering any kind of embed option and from the comments it certainly looks like I am not the only one. It seems that Atlassian have prematurely disabled the app/macro named 'Microsoft OneDrive for Business for Confluence', which used to embed files for Microsoft OneDrive/SharePoint Links, with intent on replacing it with automatic smart-links based on OneDrive for Business/ SharePoint links, but this substitute functionality is still not working and we are now left with no way of embedding OneDrive for Business/ SharePoint. I must say I am very disappointed at the way the transition from the use of app/macro to smart-links has been handled, firstly because the app/macro functionality was clearly disabled prematurely, hence the existence of this bug, but even after that the way this bug has been handled, having been raised nearly 1 year ago and recently resolved by you on 23/Mar/2022 and still not fixed per comments by others. And to add to that the old defunct app 'Microsoft OneDrive for Business for Confluence' has not even been deprecated properly, it remains in our site in unusable state.

            Leon Hui added a comment - - edited

            This still doesn't work with Visio files on SharePoint.

            example link

             

            Leon Hui added a comment - - edited This still doesn't work with Visio files on SharePoint. example link  

            Sean Engineer added a comment - - edited

            Hello, while this does indeed work for PowerPoint and Excel files, it is still not functioning with Visio files which were supported by the now-deprecated macro:

            https://techcommunity.microsoft.com/t5/microsoft-365-blog/improve-visual-collaboration-by-embedding-your-visio-files-on/ba-p/1739728 

            https://confluence.atlassian.com/confkb/Deprecation-of-Google-Drive-and-One-Drive-macros-1108685493.html 

            Sean Engineer added a comment - - edited Hello, while this does indeed work for PowerPoint and Excel files, it is still not functioning with Visio files which were supported by the now-deprecated macro: https://techcommunity.microsoft.com/t5/microsoft-365-blog/improve-visual-collaboration-by-embedding-your-visio-files-on/ba-p/1739728   https://confluence.atlassian.com/confkb/Deprecation-of-Google-Drive-and-One-Drive-macros-1108685493.html  

            We have now added the ability to embed OneDrive and Sharepoint Smart Links (other than videos and image links) via the Atlassian Editor. Please reach out to support if you still are facing problems embedding these links.

            Vijay (Inactive) added a comment - We have now added the ability to embed OneDrive and Sharepoint Smart Links (other than videos and image links) via the Atlassian Editor. Please reach out to support if you still are facing problems embedding these links.

            Can you provide an update on when this issue might be resolved.  

            This is eroding usage of Atlassian products in our company. 

            Davida Eaves added a comment - Can you provide an update on when this issue might be resolved.   This is eroding usage of Atlassian products in our company. 

            Really would be helpful to have the ability to embed Visio Diagrams on pages vs links to the diagrams.

             

            Daniel Yubeta added a comment - Really would be helpful to have the ability to embed Visio Diagrams on pages vs links to the diagrams.  

            The workaround does not work for us since most of our pages have been converted to the new editor. Recreating all of our pages in the legacy editor would be an incredibly inefficient and useless since they would all have to be moved to the new editor again once this is fixed.

             

            This is significantly impacting our team and even old links that did work and were embedded are now breaking. Going back to edit all the links to have the real name of the page is also incredibly inefficient and useless since then they all have to be redone once this bug is fixed. 

            Sara Ledger added a comment - The workaround does not work for us since most of our pages have been converted to the new editor. Recreating all of our pages in the legacy editor would be an incredibly inefficient and useless since they would all have to be moved to the new editor again once this is fixed.   This is significantly impacting our team and even old links that did work and were embedded are now breaking. Going back to edit all the links to have the real name of the page is also incredibly inefficient and useless since then they all have to be redone once this bug is fixed. 

            Facing the same issue here, tried excel from onedrive

            Ripin Kusuma added a comment - Facing the same issue here, tried excel from onedrive

            Same issue here - would love to be able to embed Visio diagrams - would be a big improvement for our documentation.

            Spencer Kreikemeier added a comment - Same issue here - would love to be able to embed Visio diagrams - would be a big improvement for our documentation.

            Brat added a comment -

            Same here... Please fix this. This would improve acceptance for Atlassian tools in our company massively...

            Brat added a comment - Same here... Please fix this. This would improve acceptance for Atlassian tools in our company massively...

            I just tried to use this functionality as it would be really useful for our team but it does not work. 

            Krish Sharma added a comment - I just tried to use this functionality as it would be really useful for our team but it does not work. 

            This is also affecting us. The macro displays the visio diagram I am trying to embed perfectly fine while still in the editor, but as soon as you publish the page, it only displays the link. Then, when editing the page again, it has just reverted to a link, so the preview only shows when initially adding the macro to a page. 

            Andrew Rowland added a comment - This is also affecting us. The macro displays the visio diagram I am trying to embed perfectly fine while still in the editor, but as soon as you publish the page, it only displays the link. Then, when editing the page again, it has just reverted to a link, so the preview only shows when initially adding the macro to a page. 

            Its broken for me too, I don't understand Kalin's suggestion "request a change in the feature flag", what does this mean?

            Tom Johnson added a comment - Its broken for me too, I don't understand Kalin's suggestion "request a change in the feature flag", what does this mean?

            Thanks e6207b92a2be, I'll give this a try.

            Ivan Shtanichev added a comment - Thanks  e6207b92a2be , I'll give this a try.

            @Ivan Shtanichev, you may request a change in the feature flag for your cloud instance(s) from the Support team and have the app do what it is supposed to do – show an embedded view of documents.

            Kalin Uzhdrin added a comment - @Ivan Shtanichev, you may request a change in the feature flag for your cloud instance(s) from the Support team and have the app do what it is supposed to do – show an embedded view of documents.

            Ability embed and render embedded documents is the primary function of ‘Microsoft OneDrive for Business’ app. Without this ability the app is broken and delivers very little of what it promises on the marketplace page. Please increase the severity/priority of this bug, because the function is broken and there is no reasonable free alternative (bearing in mind ‘Microsoft OneDrive for Business’ is a free app). Using legacy editor macro does not seem like acceptable workaround.

            Ivan Shtanichev added a comment - Ability embed and render embedded documents is the primary function of ‘Microsoft OneDrive for Business’ app. Without this ability the app is broken and delivers very little of what it promises on the marketplace page. Please increase the severity/priority of this bug, because the function is broken and there is no reasonable free alternative (bearing in mind ‘Microsoft OneDrive for Business’ is a free app). Using legacy editor macro does not seem like acceptable workaround.

            This affects our team - all pages that already had embedded files are now showing cards which confuses the users and a lot of users go to pages to simply look at information, not being able to display docs embedded really breaks the flow of work as people have to navigate outside Confluence.

            Gustavo Segura added a comment - This affects our team - all pages that already had embedded files are now showing cards which confuses the users and a lot of users go to pages to simply look at information, not being able to display docs embedded really breaks the flow of work as people have to navigate outside Confluence.

            Leon Hui added a comment -

            This is impacting us heavily as well since we use Office365 apps heavily (Word, Visio, etc).  The inability to cleanly embed adds frustration.

            Leon Hui added a comment - This is impacting us heavily as well since we use Office365 apps heavily (Word, Visio, etc).  The inability to cleanly embed adds frustration.

            Seems like Atlassian is constantly breaking good functionality when they rollout new features. Then the resulting bugs affecting pre-existing features are deemed low priority. 

            Ryan Beller added a comment - Seems like Atlassian is constantly breaking good functionality when they rollout new features. Then the resulting bugs affecting pre-existing features are deemed low priority. 

              vsutrave Vijay (Inactive)
              jhonda@atlassian.com Jessica
              Affected customers:
              50 This affects my team
              Watchers:
              77 Start watching this issue

                Created:
                Updated:
                Resolved: