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Type:
Bug
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Resolution: Fixed
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Priority:
Highest
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Component/s: Migrations - Site - Export
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62
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Severity 2 - Major
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47
Issue Summary
For large instances, if the backup is running during a deployment or during node termination (due to a number of reasons), it will fail with DEAD status.
This is an intermittent issue that happens with higher frequency for large instances, such as +150GB.
Steps to Reproduce
- In a Confluence instance with 200GB or more, trigger a backup (including attachments);
- If the backup completes, trigger it in a different hour of the day.
Expected Results
The backup should always succeed;
Actual Results
The backup fails intermittently with DEAD status and no error logs in the backend.
Workaround
Since this issue happens intermittently, triggering it again in a different time of the day usually works.