Large backups may fail with DEAD status

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    • 62
    • Severity 2 - Major
    • 47

      Issue Summary

      For large instances, if the backup is running during a deployment or during node termination (due to a number of reasons), it will fail with DEAD status.

      This is an intermittent issue that happens with higher frequency for large instances, such as +150GB.

      Steps to Reproduce

      1. In a Confluence instance with 200GB or more, trigger a backup (including attachments);
      2. If the backup completes, trigger it in a different hour of the day.

      Expected Results

      The backup should always succeed;

      Actual Results

      The backup fails intermittently with DEAD status and no error logs in the backend.

      Workaround

      Since this issue happens intermittently, triggering it again in a different time of the day usually works.

            Assignee:
            Jeevjyot Chhabda
            Reporter:
            Guilherme T (Inactive)
            Votes:
            16 Vote for this issue
            Watchers:
            44 Start watching this issue

              Created:
              Updated:
              Resolved: