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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Component/s: Permissions - Guest Access
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None
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17
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Severity 3 - Minor
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1
Issue Summary
The Public Links feature is a great way for users to share pages with people outside their organization. It creates a special URL that directs to a safe, view-only version of an individual Confluence page.
Issue: When clicking on Copy link to get the URL of the public link, the first link that is generated is wrong. It creates a link to a page inside the instance, so it asks the users to log-in in order to see the page (which is not expected). The URL starts like this:
https://instance.atlassian.net/wiki/spaces/SPACE_KEY/pages/PAGE_ID
When clicking on Copy link again, it generates the correct URL:
https://instance.atlassian.net/wiki/external/PAGE_ID
Steps to Reproduce
In order to reproduce this bug, you need to have Public Links enabled in your instance.
- Create a page.
- Click on share and turn on Public Link for this page.
- Copy the public link.
- Try to open it using the Incognito window, and Confluence will ask you to log in.
- Copy the public link again and open it in the Incognito window (Now you will see the content of the page)
Expected Results
The first link generated should be the correct public link. The person should be able to see the content of the page.
Actual Results
The first link generated takes you to a page inside the instance, forcing the user to log in to see the content.
Note
- As a variation of this bug, sometimes the already generated links stop working for a moment, and then get to work again without any action taken.
Workaround
Click on Copy Link twice and check if the link that was created has /external