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  1. Confluence Cloud
  2. CONFCLOUD-71188

Jira Issue Macro is not working in case the Team or Parent Link fields are added to the macro and are not filled in one of the issues

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    Description

      Issue Summary

      It's possible to use the Jira Issue Macro to pull information from Jira. However, in case the macro is configured to display the Team or the Parent Link fields, and one of the issues pulled doesn't have them filed (the field is blank), the macro won't work. The macro will be greyed out, and the below message will be displayed: 

       Refresh didn't work. Try again or click an issue to see it in JIRA.

      Steps to Reproduce

      1. Create a page.
      2. Add the Jira Issue macro on it.
      3. Configure the macro to display the Team or the Parent Link fields.
      4. Make sure that one of the pulled issues doesn't have one of these fields filled.

      Expected Results

      The macro should load properly.

      Actual Results

      The macro doesn't load:

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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              802848781776 Nick Yang
              edc026a7b429 Vitor A (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: