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  1. Confluence Cloud
  2. CONFCLOUD-71076

Drag this pin to add a comment is not working in attachments when the attachment is not in the page

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      Issue Summary

      • User not able to add a comment in attachment when using drag this pin to add a comment in an attachment that is not in the page.

      Steps to Reproduce

      1. Upload a pdf file in a page and save the page.
      2. Edit the page and delete the attachment.
      3. Go to the view attachment page (the attachment still shows there).
      4. Click view and use drag this pin to add a comment

       or

      1.Try to view the attachment from the attachment section of the page and try adding a comment.

      Expected Results

      • Users should be able to add a comment.

      Actual Results

      • The comment box opens but keeps spinning not showing the space to add a comment.
      • Even if the attachment is existing on the page, adding the comment in attachments through the page Attachment section renders the same issue.

      Workaround

      • Currently, you need to keep the attachment on the page in order to be able to use the drag this pin to add a comment feature.
      • Another workaround is to place an attachment macro on the homepage (overview page) of the space and view the pdf file from the macro to drag pin to add comment. This works only on homepage

              Unassigned Unassigned
              msoliz@atlassian.com Mauricio Soliz
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                Created:
                Updated:
                Resolved: