Details
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Bug
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Resolution: Fixed
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High
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None
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26
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Severity 3 - Minor
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5
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Description
Issue Summary
JIRA filters for some tenants are returning error when used inside JIM.
We can fix it using the Governator tool: Refresh Application links data but after a while, the problem appears again.
Steps to Reproduce
- Create a Jira filter
- Create a JIM with the filter created in step 1
Expected Results
- JIRA macro should show tickets based on Jira filtered results
Actual Results
Error is displayed in JIM asking user to refresh
A query on prod returns the following stack trace:
org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isCustomFields' in class com.atlassian.confluence.extra.jira.DefaultJiraIssuesColumnManager threw exception java.lang.NullPointerException at templates/extra/jira/staticJiraIssues.vm[line 315, column 76]
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Potential workaround: Disable using Jira filters and use JQL instead