Details
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Bug
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Resolution: Unresolved
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Low
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7
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Minor
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Description
Issue Summary
Application Link between JIRA Server & Confluence Cloud not showing JIRA Issue Summary /Status in Confluence Cloud
It returns an error Issued_ID- Data cannot be retrieved due to an unexpected error
Steps to Reproduce
- Configure App Link between Jira Server and Confluence Cloud
- User A creates a page A in Confluence
- User A adds /Jira macro to the page
- User A publish the page
- User A can see the Jira issues and its Summary
- User B displays the Page A
- User B has full permission to view all the issue in Jira server but cant see the Issue details on Confluence page . It is getting an error Data cannot be retrieved due to an unexpected error
- User B if clicks on the actual Issue link can view the issue
Expected Results
User B should be able to see the Issue Summary / Status on the Confluence page
Actual Results
User B cant see the Issue Summary / Status It is getting an error Data cannot be retrieved due to an unexpected error
Workaround
- User B adds a new /Jira macro to the page and log in again
- User B refreshes the page
- User B now can see correct data