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  1. Confluence Cloud
  2. CONFCLOUD-69975

No longer able to add inline comments on attachments when accessing the files via "Attachments" section of a page

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    Description

      Issue Summary

      • Users are not able to add inline comments on attachments when accessing the files via "Attachments" section of a page

      Steps to Reproduce

      1. Create a test page and attach a .docx file to the page;
      2. Click on "..." > *Attachments"
      3. On the right-hand side of the attachment's name click View
      4. When the preview loads, on the bottom of the page, drag the pin to add inline comments to the document

      Expected Results

      • Users to be able to add inline comments;

      Actual Results

      • The comment section loads indefinitely, as can be seen in this next screenshot

      Workaround 1

      • Instead of accessing the file via the attachments section, add the desired file to the page itself, and preview it by clicking Document This will allow users to normally add inline comments to documents.

      This workaround is only valid for the Legacy Editor.

       

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              Unassigned Unassigned
              halegra Helton A. (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: