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  1. Confluence Cloud
  2. CONFCLOUD-69922

Create Confluence documentation about macro nesting to improve customer experience

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    Description

      Issue Summary

      Currently, there is no easy and quick way for customers and support to reliably see which macros can and cannot be nested.

      The behavior is uncertain with each macro combination. I can, for example, nest a Page Include macro within an Expand Macro. However, nesting an iFrame into an Expand Macro is not possible.

      Ideally, for a better customer and support experience, what works and does not work would be listed in our official documentation.

      Having this documentation is important for the current situation because:

      1. It improves support reliability
      2. It helps the customers to self-serve
      3. Clarifies our platform ins and outs

      Steps to Reproduce

      1. Create a page
      2. Try to nest a macro

      Expected Results

      It will not be possible to nest any macro / It will be possible to nest all macros

       

      Actual Results

      Some macros can not be nested, some can. Some macros that can not be nested with some configuration, can be nested using another.

      Workaround

      Test the nesting case by case to confirm the behavior.

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              ehankins Elaine H. (Inactive)
              drodrigues@atlassian.com Diego (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: