Details
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Bug
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Resolution: Cannot Reproduce
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Low
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3
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Severity 3 - Minor
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0
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Description
Issue Summary
- While trying to editid a global template the editor keeps loading and never takes you to the actual template edit. This case could be replicated with Customer interview reports template.
Similar case to CONFCLOUD-67455 - Cannot edit Status Report Template
Steps to Reproduce
- Navigate to Global Templates & Blueprints
- Click to edit Customer interview reports template
Expected Results
- Template to load so it can be edited;
Actual Results
- Template loads forever while the spinning wheel keeps turning.
Checking browser's console I found an error similar to this one:
SyntaxError: "JSON.parse: unexpected character at line 1 column 1 of the JSON data"
editorContentV2 app~493df0b3.KYD5ihM2-v39.js:2
Redux 4
a app~493df0b3.KYD5ihM2-v39.js:2
i middleware.js:25
a app~493df0b3.KYD5ihM2-v39.js:2
a app~493df0b3.KYD5ihM2-v39.js:2
a app~493df0b3.KYD5ihM2-v39.js:2
Redux 2
a app~493df0b3.KYD5ihM2-v39.js:2
a app~493df0b3.KYD5ihM2-v39.js:2
a app~493df0b3.KYD5ihM2-v39.js:2
Redux 2
a app~493df0b3.KYD5ihM2-v39.js:2
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Note
This happens for the Meeting Notes template too
Attachments
Issue Links
- relates to
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CONFCLOUD-67455 Cannot edit Status Report Template
- Closed