-
Bug
-
Resolution: Timed out
-
Medium
-
16
-
Severity 3 - Minor
-
0
-
Atlassian Update 25-Feb-2020
Hi everyone,
Thank you everyone for your reports around the Loom Chrome extension causing your Confluence page to freeze. After assessing this bug, we have narrowed the cause to to changes on Loom's side. We have reached out to Loom and are working with them on a long term solution.
In the mean time, Loom is working to disable the extension for the Atlassian domain to fix the breakage. You are also welcomed to temporarily disable the Loom extension and restart your browser.
We will be moving this bug to Medium priority as we await Loom's updates for a fix.
Best,
Sunny
Issue Summary
Loom - video recorder extension in Chrome will cause the page to freeze when using Confluence
Steps to Reproduce
- Install Loom - Loom - video recorder for Google Chrome
- Restart browser
- Edit any page
- Try to align the text on the page or edit the text;
Expected Results
- Loom - video recorder in Chrome should not cause the page to freeze
Actual Results
- Loom - video recorder extension in Chrome is causing the page to freeze
Workaround
- Disable temporarily the Loom extension, restart the browser and then use Confluence Cloud