Kaspersky Internet Security's Web Antivirus Extension causing pages to freeze on Confluence Cloud

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    • 5
    • Minor

      Issue Summary

      Kaspersky Internet Security's Web Antivirus Extension causing pages to freeze on Confluence Cloud. When a user tries to edit a page in the New Editor the tab becomes unresponsive (CPU 100%)

      How to Replicate

      1. Install Kaspersky Internet Security and Enable Web Antivirus Extension
        >
      2. Go to https://<cloudsite>.atlassian.net/wiki/spaces/<spacekey>/pages/edit-v2/<pageid>
      3. Open Chrome task manager and notice how the CPU spikes to 100% after 10-15seconds
      4. Tab freezes:

      Expected Results:

      • Able to edit page with Web Antivirus enabled

      Actual results:

      • Unable to edit page with Web Antivirus enabled

      Workaround

      • Currently, the workaround is to disable the Web Antivirus Extension as it interferes with the Confluence editing experience and it's not something we have control of.

            Assignee:
            Unassigned
            Reporter:
            Paulo F. (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: