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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Core - Workbox
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1
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Severity 3 - Minor
Issue Summary
When we are subscribed to a space or even to all the new blog posts on our site, once the space is updated with a new page, or a new blog post is created, we do receive the notification email, but not the in-app notification (red dot on the bell icon:
)
Steps to Reproduce
- Log in on Confluence;
- Open an incognito window on your browser and log is as another user (or ask a teammate to log in on Confluence);
- This other user must add a page, blog post or comment on a space you watch.
Expected Results
You receive an in-app notification in the Confluence UI.
Actual Results
You only receive the notification email.
Notes:
- If the other user @mention yours, the in-app notification appears;
- Once you are mentioned on a comment/page/blog post, you start to receive notifications - it is like that once you get mentioned, then you are truly watching that content;
- Plus, the notification neither appear when we click over the bell icon, though we receive them as an email message.
Workaround
For the in-app notification, there is no much we can do, but as we are receiving the email notifications, we can use them for now.