Unable to view pages/documents/videos in full-screen mode using the Widget Connector

XMLWordPrintable

    • 4
    • Severity 3 - Minor
    • 0

      Issue Summary

      Unable to view pages/documents/videos in full-screen mode using the Widget Connector.

      Steps to Reproduce

      1. Insert a Widget Macro or Google Slide into a page and paste a link to the desired file/video (e.g. a slide presentation);
      2. Click the Full Screen Button;

      Expected Results

      • Full-screen view of this file/video;

      Actual Results

      • Nothing happens and checking the browser's console we can see:
      Uncaught (in promise) TypeError: fullscreen error
    at rW.requestFullScreen (1224439853-viewer_core__pt_br.js:765)
    at AW.q.Dr (1224439853-viewer_core__pt_br.js:770)
    at 1224439853-viewer_core__pt_br.js:974
    at Mr (1224439853-viewer_core__pt_br.js:261)
    at Sr.q.fireAction (1224439853-viewer_core__pt_br.js:266)
    at ZF.<anonymous> (1224439853-viewer_core__pt_br.js:447)
    at ah (1224439853-viewer_core__pt_br.js:122)
    at lO.q.dispatchEvent (1224439853-viewer_core__pt_br.js:120)
    at lO.q.Bb (1224439853-viewer_core__pt_br.js:573)
    at lO.q.Hb (1224439853-viewer_core__pt_br.js:573)

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Screen Shot 2019-11-08 at 13.40.33.png
          164 kB
          Helton A.
        2. Screen Shot 2019-11-08 at 13.47.37.png
          8 kB
          Helton A.

            Assignee:
            Unassigned
            Reporter:
            Helton A. (Inactive)
            Votes:
            5 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated:
              Resolved: