Ahh, glad to hear that Trupti is on the case and can better advise on next troubleshooting. 

I'm in charge of making sure the documentation is accurate and is adjusted when things change with new browser versions and when new features are released.  I wanted to be sure I had all the details to share with the team.  

Thank you for sharing more with me.  

~Traci

Hi Traci,

Thanks for getting back to me. I am a new user moving over from a server based system at my old workplace to setting up Confluence Cloud in my new role. Your support person Trupti has been helping me and has enabled the legacy editor now. It seems like once the legacy editor is enabled the attachments macro can access a legacy preview window that includes the file editing even though that macro is placed on a new editor page. At least that's what seems to be happening, Trupti can share more details with you.

This all seems like a workaround though, and is not really ideal. This ticket is to make the companion edit function work with the new editor and that does not seem to work for me. Do you think this is a problem with a Chromium update? I have not tried with older browser versions because I am new! If there is a version of Chrome you think should work I could try to install it and confirm for you.

Thanks very much

Ed

Hi b459f3e10d11.  Sorry to hear that.  Since you mention three methods, is it safe to assume you are using the legacy editor?  And can you share if this worked for you before the latest update to the browsers?

Hi @traci

This does not work properly for me in the latest Chrome and Edge browsers. Of your three methods;

1. Published page does not work as you describe
2. Edit button does not appear on the preview page, just the download and close icons, seems like a different preview page to the one that appears when I use the attachments macro
3. This does seem to work correctly with the companion app, although it does use the wrong fonts for some some reason

Can we get this ticket reopened? It is clearly not fixed.

Thanks

Ed

Editing with the two methods that Traci mentions seems to work. However, once the file is re-uploaded to Confluence, it can't be opened from the page if it was embedded there. The embedded document needs to be deleted and embedded again via editor to make it clickable again. But after doing this, the original version of the file is displayed again without the changes that were made. It's a bit hard to describe, but this does not seem to be working reliably yet. In the old editor everything works fine.