Details
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Bug
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Resolution: Duplicate
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High
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None
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4
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Severity 2 - Major
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Description
Issue Summary
Some users face issues when editing pages on Chrome browser. The root cause was an issue in Chrome version 77.0.3865.90 (see https://bugs.chromium.org/p/chromium/issues/detail?id=1006243) that caused WebSocket failures after a page have been open in edit mode for a while.
Environment
Affects only certain Chrome browser versions
Steps to Reproduce
- Open Confluence in Chrome Browser version 77.0.3865.90
- Attempt to edit any page
- Leave at edit mode for a while
Expected Results
Edit should continue as per normal
Actual Results
You will unable to proceed with editting the page and you may seen error similar to below at the console logs of the browser.
"WebSocket connection to 'wss:xxxxx' failed: Unknown reason
Workaround
We can confirm that the latest browser version do not face this issue, so please go ahead and update the browser to a more current version.
Attachments
Issue Links
- duplicates
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HOT-88974 Loading...