Not sure why this ticket is closed.  I just started experiencing this about 3 days ago and it's starting to happen more often.  I have a page that's published.  I click the Edit pencil icon to modify the page, and BAM...... the page name disappears.  The page name is gone and so of course the Publish button is then disabled.  I have to go back in the browser and try to click the Edit icon again.  That or retype the page name again.  This should not be happening.  I use Firefox.  I do NOT have an attachments module on the page.  Pages involved have just had text and User macros.  Other pages have had some TOC macros and some random add-on macros.  I can find no similarities between the pages this occurs with.  Sometimes it may happen with a page, sometimes not.  I have a lot of pages to edit, and this is a real pain!  Atlassian, please provide a better workaround that does work or fix this issue.

Workaround isn't working for folks FYI.

There is a different bug with similar symptoms (not being able to edit pages) that is being worked on.  And, the workaround does work!  https://jira.atlassian.com/browse/CONFCLOUD-67328

• Refresh the editor and the editor will be loaded, or,
• Remove the attachment macro from the page.

NOT FIXED.... and clearing the browser cache should never be a permanent answer to a fix. 

I am unable to edit any Confluence pages as well.  This has been happening for the past week and a half.  The above method did not work for me.

Hi, I'm having the same issue-- not able to edit or add pages. I tried the "CLEAR SITE DATA" fix in Chrome but it hasn't fixed it. 

Issues are still there for me also. Not able to create a new page. NOT FIXED!!

Issues are still there : missing images, slow ...

We will proceed to close this BUG as the issue has now been fixed. 

I am facing issues like Meni mentioned:

• in edit mode - can't add new image (drag and drop doesn't work), uploaded image has a broken sign over them
• in published page (if I exit edit mode) - image is fine

This should be fixed soon as it's affecting productivity today. Better QA is needed so that basic functions don't break like this.

EDIT: it is working now. Had this issue for over a couple of hours

I have started making browser shortcuts to pages I have worked on so I will be able to locate them again.

Hope this helps...

i`m not able to see images or upload\add new one in edit mode at the new editor (both in chrome and edge) as images seems broken.

Once i publish the previous images seems ok.

I am also unable to see or upload pictures in edit mode - this workaround does not help

In edit mode we cant even see images (all of them that were made in new editor)

I can't upload/add any pictures. Is this the same issue, because I can publish.

clearing browser data and reloading fixed the problem for me

Clearing site data worked but problem came back. Still have the issue. Please fix, very annoying. 

Clearing Site Data does not work. Still see the issue.

Same issue - unable to edit or to see any of the header items. This is sporadic among our users.

Same, I still have the problem. Tried this on firefox and I still can't see my latest published edit

I am still experiencing an issue after doing the hard reload and rebooting my machine, I am temporarily able to edit/save changes and then if I go back to the same page, I no longer have edit access. I am also unable to create a new page in the space I have permission to do so.

Clearing Site Data on Firefox 69 worked for me.

Doesn't work. Ended up here since when I click on edit it thinks I'm on a Mac. Clearing out does nothing. 

Deleting the website data on mojave/safari 12.1.2 (14607.3.9) did not work. 

Can you please update https://confluence.status.atlassian.com/incidents/szk9m1ycnhl8 with instructions to clear the cache?

Clearing cache worked so the ticket can be closed. 

Thanks!

Hello everyone,

We can see that this issue is fixed, you will need to "clear site data" - the best is to clear cache for *.atlassian.net.
Instructions for Chrome are provided in the description of this bug.

Apologies for this experience.

chloe50, drohan, aric.beaver122476361 - please let us know if you still experience this issue even after clearing the cache.

Warm regards,
Vasily
Atlassian Support

Does not work for me either. No access to edit button, does not work with shortcut "e" either. Create page does not work, never pops up create page dialog.

I'm still not able to edit anything, and I also cannot expand images that have been added to pages.

I cleared my cache and it's still not working for me. Let me know if you'd like me to share a link.

Things are back to normal for me! Thanks!

Hello, everyone!

We have performed some procedures and been noticed that the issue seems to stoped. Could someone of you check and confirm it, please?

Vinicius Siqueira
Atlassian Cloud Support

Workarounds do not work. I did use another browser and am able to edit the page for the short term.

Neither workaround works for me. 

These work-arounds also do not work for me. I see an endless spinner when using the URL hack, and the "e" shortcut is not responsive for me.

The clearing cache solution worked for me.

I tried the workaround and all I see is a spinner. The page does not load.